GUEST EXPERIENCE AND RELATIONSHIP MANAGEMENT

By focusing on customer satisfaction, it is our biggest goal to improve the quality of your holidays and to offer the holiday of your dreams. For this purpose, we welcome you to share your thoughts, suggestions and criticisms with us.

You can contact the Guest Experience Relationship Management and Quality Directorate officials on 0252 616 68 99 and let us know.

All your opinions will be shared with the relevant units, they will be researched meticulously and the results will be reported to you as soon as possible. Your suggestions and feedback will help us improve our service quality and make your holidays even more enjoyable. We thank you.

As Zehra Group, we will always continue to maintain our customer satisfaction and quality-oriented service approach.